Terms of service

Terms & Conditions

Last Updated: 2026/06/26

Welcome to Crazy Tech. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Terms & Conditions govern the use of our website and the purchase of products from Crazy Tech. By using our website, you agree to comply with these terms.

2. Products

We strive to ensure that all product descriptions, specifications, pricing, and images are as accurate as possible. However, slight variations in colour, size, packaging, or appearance may occur due to different manufacturers, production batches, or screen settings.

3. Pricing

All prices are listed in South African Rand (ZAR) and include VAT where applicable. Prices are subject to change without prior notice.

4. Orders

Once an order has been placed, you will receive an order confirmation. We reserve the right to cancel or refuse any order due to pricing errors, stock availability, suspected fraud, or any other reasonable circumstance. If payment has already been received, a full refund will be issued.

5. Payment

We use Yoco's secure payment gateway, protected by 3D Secure authentication. Crazy Tech DOES NOT collect, store, or have access to your card details. All payment information is securely processed by Yoco.

6. Shipping

Estimated delivery across South Africa is 5–10 business days. Delivery times are estimates and may vary due to courier delays, public holidays, weather conditions, or remote delivery locations.

7. Returns & Refunds

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Items must be returned in their original packaging where applicable.

Refunds or replacements will be processed in accordance with the Consumer Protection Act (CPA) of South Africa.

Products damaged due to misuse, accidental damage, or normal wear and tear are not eligible for refunds or replacements.

8. Warranty

Where applicable, products are covered by the manufacturer's warranty. Warranty periods vary depending on the product.

9. Limitation of Liability

Crazy Tech shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, except where required by South African law.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA). We only collect information necessary to process and deliver your order.

11. Intellectual Property

All website content, including logos, images, graphics, text, and branding, remains the property of Crazy Tech and may not be copied, reproduced, or distributed without written permission.

12. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team.